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Mill Bay Resident

As a resident of Mill Bay, I recently had the pleasure of experiencing the exceptional carpet cleaning services offered by SteamGenius, and I must say, they truly are the best in the business. Initially, I fell for the quick-dry carpet gimmick offered by another company, only to be left disappointed with the results. That's when I reached out to SteamGenius, and I am so grateful that I did.


Oak Bay Property Manager

I have been managing this building for over 9 years, and I have had numerous cleaning companies come and go, but none have impressed me as much as SteamGenius. Their ability to clean the entire building with just one truck is truly remarkable. 

From the carpets in the lobby to the tile floors in the bathrooms, SteamGenius tackled every surface with precision and expertise. The results were outstanding - the building looked and felt cleaner than it had in years. 


Langford Resident

SteamGenius flood extraction services are simply outstanding. When our basement flooded unexpectedly, we were in a panic. Thankfully, we reached out to SteamGenius and they responded quickly and efficiently



SteamGenius chooses to use a powerful Truckmount system for cleaning carpets because of its superior cleaning capabilities and efficiency. The Truckmount system provides high heat and pressure, allowing for deep extraction of dirt, grime, and stains from carpets. The powerful suction of the Truckmount system ensures thorough cleaning and faster drying times compared to other cleaning methods.

In addition to the Truckmount system, SteamGenius also utilizes industrial portable steam extractors for high-rise buildings where Truckmounts may not be feasible. These portable steam extractors still provide the same high-quality cleaning results as the Truckmount system, ensuring that all customers receive top-notch service regardless of their location.

SteamGenius chooses to clean with steam rather than encapsulation or dry cleaning methods because steam cleaning is a more effective and thorough way to clean carpets. Steam cleaning penetrates deep into the carpet fibers, removing dirt, bacteria, and allergens that may be trapped within. It also helps to sanitize and deodorize carpets, leaving them fresh and clean.

Furthermore, SteamGenius prides itself on being more affordable and better for carpets and other surfaces than other cleaning companies. By using advanced technology and professional techniques, SteamGenius is able to provide high-quality cleaning services at competitive prices. Steam cleaning not only extends the life of carpets but also improves indoor air quality by removing allergens and pollutants, making it a superior choice for customers looking to maintain a clean and healthy home or business environment.


With SteamGenius' Truckmount cleaning system, carpets typically fully dry within 45mins-90minutes. However, this drying time may be shorter or longer depending on the specific conditions of the area being cleaned. We also ensure proper ventilation and air circulation take place in the room to help expedite the drying process.


The most popular methods of payment accepted by SteamGenius typically include credit cards, debit cards, and cash. Some customers may also have the option to pay using mobile payment apps or online payment platforms.

Using SteamGenius is customer-friendly for several reasons:

1. Convenience: SteamGenius offers a variety of payment options, making it easy for customers to choose the method that is most convenient for them.

2. Transparency: SteamGenius provides clear pricing information upfront, so customers know exactly what to expect in terms of cost before booking a cleaning service.

3. Quality service: SteamGenius is known for providing high-quality carpet cleaning services using advanced technology and professional techniques, ensuring customer satisfaction.

4. Flexibility: SteamGenius offers flexible scheduling options, allowing customers to book appointments at a time that works best for them.

Overall, SteamGenius strives to make the carpet cleaning experience as seamless and customer-friendly as possible, from booking the service to making payment.

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